Metrics and data

Every organization wants to know how its content performs. I have extensive experience implementing and monitoring content metrics.

Measuring how your content performs can help your organization:

Content lifecycle

Examples

Set up custom Elastic Kibana dashboards to monitor content quality and traffic.
Designed and wrote division-wide email newsletter blasts highlighting metrics, featured content, and relevant content for each quarterly reporting period. Metrics indicated these blasts drove traffic to featured topics.
Initiated custom quarterly reports that displayed metrics analysis for senior management.
Wrote SQL queries to analyze actual performance of a legacy help system, which informed migration to a new platform.

Podcasting